Privacy Policy

GREYSTON BAKERY PRIVACY POLICY

July 2026

 

At Greyston Bakery, respecting people is part of our mission. This includes respecting the privacy of our customers and visitors to our website.  We collect only the information needed to provide a great shopping experience, fulfill your orders, improve our website, and communicate with you when you've asked us to. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit GreystonBakery.com (which directs to shop.greyston.org) or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • Order history
  • Customer service communications
  • Device, browser, and website usage information

We collect only the information necessary to operate our business, fulfill orders, improve our website, and communicate with you.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order and shipping updates
  • Improve our website and products
  • Detect fraud and maintain security
  • Send marketing emails or text messages if you have opted in
  • Comply with legal obligations

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails. You may opt out of text messages by replying STOP.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to provide a secure shopping experience, remember your preferences, understand how visitors use our website, and support our marketing efforts.

Cookies used on our website may include:

  • Essential Cookies – Required for website functionality and checkout.
  • Analytics Cookies – Help us understand how visitors use our website.
  • Marketing Cookies – Help us measure advertising effectiveness and provide more relevant marketing.

You can manage your preferences at any time through our Your Privacy Choices page.

Analytics and Advertising

We may use analytics and advertising services provided by companies such as Google and Meta (Facebook/Instagram) to understand website traffic, measure the effectiveness of advertising campaigns, and provide more relevant advertising.

These services may collect information about your interactions with our website, such as pages visited, products viewed, and referral sources. You can manage these preferences through our Your Privacy Choices page.

Third-Party Service Providers

We work with trusted third-party providers that help us operate our business, including:

  • Shopify (website and checkout platform)
  • Payment processors
  • Shipping carriers
  • Email and SMS communication providers
  • Analytics providers
  • Marketing and advertising partners

These providers receive only the information necessary to perform services on our behalf and are required to protect your information.

Your U.S. Privacy Rights

Residents of certain U.S. states, including California, Colorado, Connecticut, Virginia, Utah, Oregon, Texas, New Jersey, and other states with applicable privacy laws, may have additional rights regarding their personal information.

Depending on your state of residence, you may have the right to:

  • Know what personal information we collect
  • Access the personal information we maintain about you
  • Correct inaccurate personal information
  • Request deletion of personal information
  • Obtain a portable copy of certain personal information
  • Opt out of targeted advertising or activities that may be considered “sharing” under applicable law

To exercise these rights, please contact us using the information below or visit our Your Privacy Choices page.

We will not discriminate against you for exercising your privacy rights.

California Notice

Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents have the rights described above. Greyston Bakery does not sell personal information for monetary compensation. However, certain advertising and analytics technologies used on our website may be considered “sharing” under California law. California residents may opt out of such sharing through our Your Privacy Choices page.

Global Privacy Control

Where required by applicable law, we recognize Global Privacy Control (GPC) browser signals as a request to opt out of activities that may constitute the sale or sharing of personal information.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Meet legal, tax, and accounting obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer needed, we securely delete or anonymize it when appropriate.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

orders@greystonbakery.com | 914.234.8131

Greyston Bakery | 104 Alexander St | Yonkers, NY 10701